Help & Support


Interested in seeing a live demonstration or getting a quotation? Or if you would just like to have a chat about how UNO might be of use to your organisation,


Customer Support

If you are an UNO customer with a non-technical related issue,



Technical Support

For help with a technical issue with any of the UNO suite of products users can get advice from our help desk, available Monday – Friday, 9.00 to 5.00. 

Help Desk

UNO is always being improved and updated, and you will be supplied with new versions as they are developed, keeping you up-to-date with your energy reporting and maintenance requirements.



New customers automatically receive initial on-site training. For information about refresher training, training for new (i.e. additional) and advanced users.




Contact Us

Wandylaw House
NE67 5HG

T: 01665 494678
F: 0870 458 4889

The Energy Audit Company Limited. Registered in England no. 2105575. Registered Office: 51 Lancaster Avenue, London SE27 9EL. VAT no. 601011722